Testimonials

Kevin,

Thank you so much. The guys were great and the carpet is perfect and they did such a super job.

Thanks,
Lynn McKinstry

 


 

Dear Carpet Depot of Douglasville:

What a success ! The 2012 Class of Leadership Douglas completed our community service project on march 24th and held the ribbon cutting for the New Puppy Room at the Douglas County Animal Shelter on Wednesday, April 25th. Completion of this project would not have been possible without your support!

On behalf of the Leadership Douglas Class of 2012, I want to extend a heart-felt thank you for your commitment to making this community service project so successful. Your generous contribution of the flooring helped make our vision a reality and I know the puppies are truly enjoying their new space.

You are truly appreciated. Thanks again.

Sincerely,
Leadership Douglas
Class of 2012

 


 

Dear Carpet Depot:

I just wanted to drop you a line and thank you for the great service we received. When we purchased the carpet, it was a pleasant experience. They clean up behind themselves which I feel all installation people should do. They worked hard and within hours my carpet was installed and looked very nice. I will recommend your company to all my friends. Please do not change the way you do business and most importantly the installation people cleaning up behind themselves.

Thanks again,
Horace and Patricia Gill

 


 

Dear Kevin,

Edwin and I are so thankful that we chose your company to re-floor our kitchen, foyer, and hallways. The new flooring is beautiful and it perfectly enhances the English style of our house and furnishings. I am enjoying the dark wood tone colors and I love the flow of having all of the connecting doorways being the same. With your help and expertise in flooring, we made a great choice for our home, pocketbook, and ease in future care.

We have already received many compliments and inquiries concerning the flooring product and provider. Over the past three days we have had four different families visit us and all four could not believe the floor was not a hardwood floor. Each family admired the workmanship displayed in the installation. Without hesitation we have recommended your company to all our friends and family who have admired our floors.

I need to document in writing the following information:

  • It has been a long time since I have experienced the joy of workman of the caliber of the three men who installed our flooring.
  • They were respectful of being in our home. They were respectful of our property.
  • They were respectful of the time involved in installation and worked without stopping to finish the job timely.
  • They knew their job, they have established their own level of measurement to achieve perfection and did they ever work hard to do a perfect job of installing the flooring, molding, and rebinding the existing carpet.
  • I saw each man take up and redo various tasks that did not look right to them.
  • They expertly and efficiently cleaned up each area of the floor after removal of the old flooring and after installation of the new flooring.

We believe we purchased a wonderful flooring product, dealt with experts in flooring as we made choices in flooring and received perfection in installation. We are indeed a satisfied customer.

My husband said, "I am so proud of those three men and the caliber of work ethics they have established for themselves." He said, "I would like to know these three men as friends because of the way they conduct themselves." These men's actions speak volumes about them as individuals. Edwin is a retired USMC Sergeant and perfection is the only level he has ever used as a measurement.

Those three workmen did not need anyone to tell them how to do any part of their job. Your installers workmanship was excellent and their manners extraordinary in today's world. These three men represent your company in a terrific, positive manner. Their behavior and expertise are truly the best source of advertisement you could possible make a decision to pay for. The flooring product may be lovely and the price may be fantastic but if the floor is not properly installed it is a daily, constant reminder of a bad financial decision that needs to be redone.

We are appreciative of our new flooring, of the positive feelings we have from dealing with your company and thankful beyond mere words for the three workmen who installed it.

Sincerely yours,
Betty Joe and Edwin Cook
Douglasville, GA

 


 

If you are searching for carpeting be sure to visit Kevin at Carpet Depot. We recently replaced our home's original carpeting and Kevin was very helpful. The quality of the carpeting, installation, and customer service was outstanding. Pricing was the lowest we found in the area. Thank you Kevin!

Robert and Grier Banks

 


 

April 11, 2008

Kevin (and all the Carpet Depot staff),

Just wanted to thank you for the outstanding job with the carpet installation and Pergo in the small bath. Your staff took great care, and we appreciate it!

Jamie and Art Bower

 


 

Mr. Hughes,

I am writing you this letter to thank you for the great experience I had with your store. From the pleasant greeting by Mark to the excellent service by your sales associate Dee. I didn't know much about carpet, but I know what I like. Dee took me to your huge selection and gave me a great presentation. Even your installers were very courteous and the did a great job. I will make sure that all of my family and friends go to Carpet Depot Jonesboro. Thanks again for the five-star experience.

R.L. Hammond

 


 

I needed carpet for a big event that I was planning at my home. It was my 30th wedding anniversary. I ordered carpet from H*** D****. They originally said it was going to be installed a week before the event, but then I received a call from the sales associate stating that the carpet install would be back ordered and that I wouldn't receive the carpet until after our party was to take place. My girlfriend suggested that we go to Carpet Depot. Boy, am I glad we did! Not only did they already have the same carpet in stock, but the service was top notch. Wayne was very knowledgeable and courteous. We saved $570 by going to Carpet Depot. And we had our carpet installed the next day. Thanks, Carpet Depot. We will be back and we're telling all of our friends!

Jasmine Kelly - Ellenwood, GA

 


 

I had an older home that I inherited from my grandmother. The carpet was 35 years old. A very large home; I was told that I need 250 yards of carpet. I had several quotes ranging from $5000 to $9000 to carpet the house. Carpet Depot was able to carpet and vinyl my kitchen for just under $3300. I was able to finance it with 6 mos same as cash. They did a wonderful job ad I have and will continue to recommend them to all of my friends and family.

David Benson - Forest Park, GA

 


 

The best thing about Carpet Depot is the ability to see the carpet before it is being installed. I could visually inspect the quality of the carpet and see if the colors would match my existing decor. The staff (Wayne and Dee) are very friendly and helpful. Jesus and the rest of the installation team did an excellent job installing my carpet.

Debra Jacobs - Hampton, GA

 


 

We have used Carpet Depot for three jobs in the last year and we could not be more pleased. We most recently finished out our main floor in hardwood. Although we have heard horror stories from others about the amount of dust that would be created from the sanding, there was almost no dust left behind. I asked Nick and Matt about it and Carpet Depot purchased a machine that has a dustless system. It really works! In addition to coming back to a house that was not covered in wood dust, the floors looked awesome. The job was done on time and they matched the new wood with our existing wood so you could not tell the difference. Thanks to Matt and the rest of the guys for a job well done.

Ron and Lisa Walker

 


 

Hi Matt. I am so sorry for my delayed response. I have been traveling non-stop and was only home for Saturday and Sunday and then headed back out to the west coast. Thank you so much! I just wanted to say that our floors look absolutely outstanding and we couldn't be happier. They change the entire feeling and look of our upstairs. Your turnaround time was great and we appreciate you guys working around our schedules. Bryan (http://ramblinwreck.cstv.com/sports/m-basebl/mtt/prince_bryan00.html) said your guys were professional and courteous. Hopefully you will get to come by and see them sometime soon, if to pick up the check or just to see them.

Thanks again!!

Tracy Prince

 


 

I want to take a minute to thank you for the wonderful service and excellent value in the carpet that my wife, Jane, and I purchased from Carpet Depot. We had shopped extensively at the usual outlets for carpet, and thought that we had found what we wanted for a price that seemed reasonable. Then I came across your ad in the yellow pages and decided to visit your store. You answered my questions and showed me the same product that I had selected at another store. The difference, however, was the price was 25% less and the carpet was in stock. Because the carpet was in stock, you were able to schedule the installation for the day that worked best for me. The day before our scheduled installation, you called to confirm that we were expecting your crew. That really gave us peace of mind. Your installation crew arrived the next day exactly at the time promised. They were neat, friendly and professional. They installed our new carpet in the time that you said that they would, and it looks beautiful. We can not be more satisfied with our purchase from Carpet Depot.

Continued success in the future,
Bruce and Jane Neidenfeuhr
Smyrna

 


 

For the last 7 years I have utilized the products of Carpet Depot for a plethora of services. Working with Matt Thomas has been both an educational and substantially satisfying experience. I initially hired Carpet Depot to install carpet for a 1200 sq ft basement with a recording studio in my previous home and was impressed by the carpet recommendation, padding and installation. Shortly after that experience I had an opportunity as a contracting consultant to completely rehab Southwest Hospital in Atlanta and again I called on Matt to provide all the tile and carpet for the entire hospital job. The job was done on time and within budget to the amazement of hospital administrators.

In the last 2 years I had Carpet Depot again replace and install all the carpet in 2 of my rental properties. Most recently, I started the construction of my 17,000 sq ft home. I called Matt to help select material, design 10 bathrooms and install approximately 5000 sq ft of travertine on the main floor, 5000 sq ft of 3.5 inch hardwood wood floors in the office and the 2nd floor, 4000 sq ft of tile on the terrace level, and approximately 3,000 sq ft of carpet in the theater and secondary bedrooms.

Without hesitation I highly recommend Carpet Depot and Matt Thomas for any job involving, tile, stone, carpet, or wood work. The service is exceptional, the quality of work is unmatched and the cost beats any of the major brands I've dealt with.

Don Dodds
http://www.dondodds.com/media.asp
Don Dodds

 


 

First off, let me start by saying I am one of three of his brothers. Matt did not have to compete for my business. However, he treated my wife and me like royalty. Previously, we went shopping at other locations just to see what was available. We then went to Matt with what we wanted and he selected the best fit for our needs out of his in-store inventory. We were shocked that it was so easy for him. His installers came in an applied 2,100 sf of carpet and hardwood in 6 hours. They even moved all of the big items for us as they went. This transaction occurred in the spring of 2005. It is now the spring of 2009 and we are still pleased with the carpet and the quality of installation.

Jon & Angie Thomas
Tucker, GA

 


 

I visited bigdaddycarpet.com and called the number listed for Carpet Depot. I had just bought a house and wanted to redo the flooring throughout. I called up Matt and told him my ideas. He came out to my house in South Carolina with samples and took measurements. He was able to provide better flooring at a much lower price than I could find in or around Columbia. He had his guys come up from Mableton and install carpet, tile, and hardwoods for me. I am very satisfied.

Cathy Mitchell
Irmo, SC

 


 

We got hooked up with Matt through a friend of mine in Atlanta. I called him up and really didn't tell him anything that I wanted as far a color or type. I just told him my price range. He mailed me a sample of something that he had on special in stock, that was well under my price range. This carpet was the thickest, plushest carpet I had ever felt. I sent him the measurements and he had his guys come down and install it for me. They did a great job. It was easy and cheap - what more can you ask for - Carpet Depot did us right!

Jimmy Mitchell
LaGrange, GA

 


 

Carpet Depot has replaced the carpet in my home on three different occasions (three different rooms). Each time the installers were friendly and courteous. They even helped me move some furniture to get ready for the installation. The prices were better than any other quote I received, I would definitely recommend them in the future.

Robert
Smyrna, GA

 


 

We have been working with Carpet Depot for almost 10 years now. They have been our exclusive flooring installer for all of our projects large and small. They work with our customers and help them select the flooring and then work with us to coordinate the installation. We always get great feedback from our clients about Carpet Depot's customer service and their installers are always respectful of our job-sites.

Laird McKee Properties, Inc.

 


 

Thanks Edgar for your follow-up and for resolving the color issue with our wood floor. They do look beautiful now! I know that people can make mistakes (I have certainly have made some) but always feel it is how they are handled that says what kind of person you are and what kind of business you're dealing with. You and Carpet Depot worked with us and made things right and now my wood floors look great too, just like my carpet!

Thanks again,
Michelle Zerkle

 


 

Edgar & Matt,

I reside in Tampa, Florida, however, our family owns a condo in your area. It was, after about 30 years, time for a serious upgrade. So, we scheduled a full week of our time to travel there and back to get the job done. Because of somewhat saturated TV marketing of a carpet company whose name is identical to that of a very tall building located in New York City, I scheduled an appointment on a Tuesday. Their representative showed-up on time and introduced himself. I told him we were going to rent the condo, that we wanted a frieze-style PET yarn over a 6 pound rebond pad and a higher-end vinyl flooring in certain areas.

He went about measuring the areas and in a short period of time came to me with his quotation. It exceeded $6,500.00 in total. I asked... 'What about the buy one room and get two free?' "Included", he said. I informed him that I was well aware of their 'sliding scale' of GP vs. commission. He responded in the 'car salesman' manner with....'what do I need to do to earn your business'. I laughed out loud and mentioned that sounds just like a car salesman. I then found that 14 months ago, that was his profession.

I told him I'd be in-touch and he departed the property. No business card, just the paper on which he computed his quote. Now time was of the essence. I had no idea where to turn but to the internet. There, I found Carpet Depot, the name struck me as inventive and a take-off of the national home improvement store at which I shop. I called, spoke with Edgar, told him what I wanted and gave him the quantities left me by the other sales person. Within minutes he comes back with a quote of $3,200.00 (to be confirmed upon his surveying the condo.)

I met him at his store, selected the products, which he stated they would be within my budget. We then proceeded to the condo. After measuring the areas involved, Edgar finalized his quote.....not as he stated prior to be $3,200.00....it was $3,290.00! How close can a real pro be? I gave him a deposit check, the place was painted prior and they installed the goods the following week.

A 100% job well done and I would recommend this firm to any and all!

Both Matt and Edgar are two of the finest in the business.

L. M. Fuettere and family

 


 

Carpet Depot is proud to have partnered with East Cobb's newest fitness offering "The Bar Method" by providing all or the flooring in their exquisite suite located outside of Merchants Walk

Congratulations to Melissa and Ashley on a job well done and to a prosperous future.

Carpet Depot - Bar Method Testimonial

 


 

To Future Customers,

On behalf of my family, two seniors in their 80s and a sister with Lou Gehrig's disease, I am writing to express our sincere "thank you" to Edgar Summerville, Matt and his work crew at Carpet Depot for helping my family get through a difficult time with a phony "contractor".

It seems to be a rare thing these days to find businesses that genuinely go out of their way to make a botched project come to a 100% satisfactory completion. Edgar went out of his way to help us get our carpet to complete the job that was vacated by our con man so that my parents could finally have some long-awaited pleasure to enjoy their home once again.

It is very difficult to work around our home as my sister is in an almost paralyzed condition, plus two elderly folks who can't leave the house much and so that adds to an enormous amount of extra conditions and precautions that have to be taken to install carpet on two floors. Carpet Depot installers were very patient with us and did a great, thorough job. When the con man failed to pay for the rest of the carpet for the two flights of open stairs, that's when Edgar stepped it up and we were able to get the stairs finished after months of failing to get the con man to perform. Needless to say, our con man's contractor days in Georgia should be coming to an end.

So, "thank you" to Edgar and the folks at the Roswell store for providing fantastic service, friendly advice and skilled men who know how to ge things done quickly but with nice detailed work and, also, for listening to me go on and on about our dealing with our con man.

Roswell is fortunate to have a better alternative that the "big box" stores to get great carpet (and nice padding) at fantastic prices. Keep up the great efforts and much continued success!

The Duffy Family
Roswell, GA

 


 

Hi Matt,
I wanted to sincerely thank you. First, the amazing crew you sent and their phenomenal workmanship they could not have done a better job, Mostly, thank you for all your patience working with me through my houses and helping me find exactly what I was looking for. Everyone has been so pleasant to work with and I know Mark has referred his business partner to you, but I hope to be able to return the favor and refer as many people your way as possible.
Have a great day!
Many thanks....Kim

 


 

That makes 3 of us! I highly recommend Matt Thomas of Carpet Depot. He has helped many of my friends in and out of Inverness. He is also active in the community and supports area entities.
Thanks,
Carol Cuviello

 


 

I agree. Matt is extremely honest too.
Suzanne T. Fink

 


 

Can't say enough good about Carpet Depot - great prices and service. They have many satisfied Inverness customers. Roswell location couldn't be any more convenient either - right off Oak Street near Krispy Kreme.
Susan Greene

 


 

My husband and I have been putting off replacing tile in two baths and replacing carpet on the second floor of our home for too long because we thought it would mean headaches, disruption and inconvenience of epic proportions. We couldn't have been more wrong, and now we're regretting not doing it much sooner. We had obtained quotes from several other companies and contacted Matt Thomas for the last quote based on a friend's recommendation. Matt is an absolute gem and was beyond a pleasure to work with. He was accessible, professional and delivered exactly what he promised he would. His installers (both tile and carpet) were efficient, courteous and most importantly, very good at their jobs. We could not be happier with the finished product and our experience with Matt and Carpet Depot. When it comes time to redo the main floor of our home, without question, Matt will be the one I call.
Janelle
Smyrna

 


 

By Helen Borland / Staff

ROSWELL WELCOMES CARPET DEPOT TO ROSWELL'S HISTORIC DISTRICT (From Beacon Newspaper 08/25/2010)
Carpet Depot is one of the newest companies in Roswell, and they are a welcome addition to the community. The warehouse style business is located behind the SoCa Design Center at 23-B Oak St. in Historic Roswell, across Oak St. from Krispy Kreme.

Owner Matt Thomas has deep roots in Roswell. He grew up in Horseshoe Bend and attended Florida State University, where he discovered two of his fraternity brothers had gone to Milton High School. The three young men decided to come back to the Atlanta area and establish a partnership. They chose the carpet business because one of the others had grown up in the industry and knew it inside and out. In 1992, the three friends opened the first Carpet Depot in Decatur. That venture was extremely successful, and over time the partners opened six other stores in the Atlanta area.

HOME IS WHERE THE HEART IS
For years, Matt drove each day to the stores in other parts of the metro Atlanta region. He finally decided that since he and his family live in Roswell, he wanted to work in his own hometown store. Four months ago as the sole owner, Matt opened the doors of Carpet Depot Roswell where he now works every day. He still has part ownership in the Carpet Depots in Mableton, Douglasville, Snellville and Jonesboro, but managers run the day-to-day operations in those locations.

GETTING DOWN TO BUSINESS
Matt is proud to let people know that Carpet Depot Roswell is "your personal, inexpensive option for floor covering." Carpet Depot Roswell has hundreds of rolls in stock and carries the entire range from cheap, discount renter's grade to high quality carpet from such makers as Mohawk, Shaw and Beaulieu. If customers can't find what they want in the spacious warehouse, Carpet Depot Roswell can place custom orders.

Carpet Depot Roswell also stocks beautiful hardwood, laminate, and vinyl flooring from such well-known manufacturers as Bruce, Mannington, Congoleum, Domco, and others. Their prices are so low because they get truckload closeout and wholesale deals from the manufacturers and pass the savings on to their customers. Matt tells it like it is. "We buy warehouse deals; anything the mills want to make a deal on. We can have the fanciest all the way down to the cheapest. We've got the full spectrum of quality."

CARPET DEPOT ROSWELL IS A FULL-SERVICE COMPANY
Carpet Depot Roswell is open Monday - Friday 10 am to 6 pm and Saturdays from 10 am to 3pm, but they are willing to stay late to help their customers. In addition to a friendly, knowledgeable staff to help patrons find exactly what they are looking for, they will set up installation by professional carpet and hard surface installers. Same day installation is available. Don't worry about how you're going to move the furniture; the installers can do it for you. If you want to install your own flooring, Carpet Depot Roswell can provide supplies for a DIY project. Financing is available. Free consultations are available by calling 678-682-3650. Visit their website, www.CarpetDepotRoswell.com to get a coupon worth up to 10% off the purchase of any flooring materials.

 


 

Hi, Edgar

first and foremost, THANK YOU immensely for taking such good care of me with your thoughtful and immediate response to my issue with that first carpet disaster. Your double crew worked incredibly quickly yesterday to get things done ... everything turned out great and they were all so eager to please. It's such a pleasure to get such a professional job handled without hassles. There were a couple of scratches on my (new) hardwood entry, so I do think it would be a good idea to tell the guys they should cover hardwoods if they are going to be storing some of the furniture there while they're working. They were minor scratches and I think I can hide them easily, so no big deal.

Would you be so kind as to send me a final order confirmation, showing the carpet that I finally did choose, the name of the pattern, the pricing, etc.? I like to keep things like that in my file for future reference if needed. Again, thanks so much to you, Matt and all the guys for a job well done and greatly appreciated. You will certainly get my recommendation should any of my friends have carpet needs in the future.

Barb Graham

 


 

I just wanted to let you know we are very, very happy with the carpet and installation. The crew was great and I was very impressed with their workmanship.

Let us know if we can be a reference for Carpet Depot. We will definitely spread the word.

Best,

Dan O'Shaughnessy

 

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